Facebook is a Canadian utility

So many Canadians use Facebook that it should be regulated like any other Canadian utility. No broadcaster or telephone company would operate in Canada without government oversight. We should make it comply with our regulations as with other communications utilities.

      image: Tod Maffin

It’s the most-used Canadian social media. Ninety-four percent of Canadians aged 18 to 44 have a Facebook account. Overall, 84 per cent of us have an account and 80 per cent check the site daily according to The State of Social Media in Canada, 2017.

Now, Facebook is about to become more integrated into our lives with an announcement May 1, 2108, of a dating service. CEO Mark Zuckerberg said: “And if we are committed to building meaningful relationships, then this is perhaps the most meaningful of all.”

Facebook’s phenomenal rise has made it a monopoly. Canadian professors Andrew Clement and David Lyon say:

“In light of Facebook’s overwhelming grip on the social networking industry, the commissioner of competition should investigate the company for its monopolistic behaviour (Globe and Mail, April 23, 2018).”

Facebook’s ascent has left governments behind. Other communications industries have taken decades to mature and regulations have kept pace. Regulators have had time to insure that TV, radio and telephone companies meet Canadian standards of privacy, identity and sovereignty.

“The Canadian Radio-television and Telecommunications Commission (CRTC) should learn to treat social-media enterprises as utilities,” says Clement and Lyon.

There’s a lot of misunderstanding about the nature of Facebook’s grip. It seems so personal that there’s a conspiracy theory claiming Facebook is eavesdropping on people’s conversations through their smartphones and using that insight to serve ads. Tech expert Avery Swartz finds this ironic:

“People find it hard to believe that computers could know so much about them, even though they are voluntarily feeding their information into the machine. For private citizens, Facebook’s targeted advertising is creepy. For advertisers, it’s captivating (Globe and Mail, April 23, 2018).”

Facebook doesn’t sell users’ data to advertisers. It sells access to data, so advertisers can target their ads to specific audiences. No wonder that advertisers like Facebook. They can place an ad for as little as one dollar a day and ad campaigns can be created for $100.

Targeted advertising is hardly unique to Facebook. It’s been around much longer than the internet. Big businesses target consumers by placing ads on certain TV stations at specific times. They distribute flyers to targeted neighbourhoods.

However, the issue is not targeted advertising. It’s the way that Facebook treats Canadians and whether its practices align with the values and practices imposed on other communications utilities.

There’s been a campaign to #DeleteFacebook but given how integrated the social medium is in the lives of Canadians, it’s not likely to succeed. An Angus Reid survey revealed that only four per cent plan to delete their accounts.

“Given its business model,” add Clement and Lyon, “Facebook on its own cannot meet the objectives of Canadian media regulations – advancing Canada’s identity and sovereignty, its social and economic fabric, universal accessibility, neutrality, affordability, openness, public accountability and rights protection.”

Canadians like Facebook. Now’s the time help Facebook like Canadians by making it truly ours.

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Basic income in the new world order

A basic income has been promoted from the left and right for years but nothing has come of it. Maybe new leaders and a new world order will change that.

  image: Steemit.com

Sometimes called a guaranteed annual income, it has been supported by progressives and neoliberals alike. Progressives argue that a basic income would help reduce poverty. Neoliberals say it decreases government bureaucracy by combining a number of social services like welfare, child benefits, employment insurance, and Old Age Security into one.

What politicians have failed to do, the leaders of technology may accomplish. They clearly see the loss of jobs due to automation. Innovators such Elon Musk, CEO of Tesla and Space X, says:

“There is a pretty good chance we end up with a universal basic income, or something like that, due to automation,” Musk told CNBC in an interview last year.

Facebook’s Mark Zuckerberg sees it differently. A vital society depends on everyone having the opportunity to create new ideas. That’s why billionaires like him should pay for a financial safety net that allows everyone to find their purpose.

“The greatest successes come from having the freedom to fail,” said Zuckerberg. “Now it’s our time to define a new social contract for our generation. We should explore ideas like universal basic income to give everyone a cushion to try new things.”

Zuckerberg is on to something when he suggests a new social contract. The failure to implement a basic income takes place in an old world order that values industrial jobs and resource extraction above those of human interaction. Industrial jobs have been reduced and more automation is on the way. Resource extraction is pushing the limits of what the earth can deliver, and pushing the conditions under which humans can live.

Jobs that involve human interaction, such as child and elder care workers, have been low-paying. What kind of crazy world order invented a system where monotonous, often dangerous, planet-threatening, industrial jobs pay more than jobs that nurture our future in children, and care for the frail and elderly?

A new world order would include Zuckerberg’s transfer to the poor through a new social contract and much more. Former Greek finance minister Yanis Varoufakis envisions an end to globalization and the start of a new era in which a basic income would be part:

“And we need a universal basic dividend that would be administered by the New Bretton Woods institutions and funded by a percentage of big tech shares deposited in a world wealth fund.”

By Bretton Woods Institutions, he means the World Bank and the International Monetary Fund. They helped rebuild the shattered postwar economy and to promote international economic cooperation.

Varoufakis is leading the post-globalization era in Europe with The Democracy in Europe Movement 2025. President Trump (don’t laugh) is leading the post-globalization era in the U.S.

Trump’s grip on reality may be somewhat tenuous but he does understand turmoil; he thrives on the thrill of the circus. His constituents have had it up to here with the existing order. Trump is tearing globalization apart with a world tariff-war.

These are exciting times. Where politicians failed, maybe tech leaders, global visionaries and clowns will excel.

 

In defence of Facebook

I like Facebook but I’m not an apologist for the social media giant.

Facebook has done things wrong. They failed to prevent Cambridge Analytica from gathering detailed information of millions of users. The method used was especially disturbing. They developed a quiz in which 270,000 people responded. Then the response snowballed to 50 million as data from friends was gleaned.

However, while Cambridge Analytica’s tactics were sneaky, they didn’t get anything more than what they could have obtained through a paid ad. Facebook says they are going to make the source of those ads transparent. CEO Mark Zuckerberg says: “People should know who is buying the ads that they see on Facebook.” About time.

Last year, Facebook admitted that Russian provocateurs bought 3,000 ads.  The ads were insidious because they generated anxiety over social issues: immigrants, gun rights and the LGBT community. This disquiet played well in the hands of the populist Donald Trump.

Facebook’s mistake was that it didn’t do enough to prevent such abuses. Zuckerberg said so on CNN: “This was a major breach of trust. I’m really sorry this happened. We have a basic responsibility to protect people’s data.”

Facebook performs a valuable service. It connects me to friends and family and a larger community of Kamloopsians. I have found friends from decades ago through Facebook. I can correspond in Spanish with Mexican friends with the help of Google translate.

Grassroots action groups are made on Facebook. I learn of musicians and artists coming to town through Facebook. The city posts notices on Facebook. Small businesses can advertise by just starting a Facebook page. I can send complaints to big businesses by just posting on their page.

Russian ads are not unique. All Canadian political parties pay for ads on Facebook that target specific groups, and all have detailed information on voters.

It’s not just Facebook. Every time I use a “points” card at a store, information is collected. Any time I use Google services –the browser, Gmail, or YouTube- my behaviour is tracked for the sake of advertisers.

Such a wealth of intimate data can be used for good or evil. It could be used to determine the democratic will of citizens. It could be sold to the highest bidder. Facebook needs to be regulated.

Zuckerberg himself admits it; although his reservations are revealed in his double negative: “I’m not sure we shouldn’t be regulated,” he said. “I actually think the question is more what is the right regulation rather than yes or no, should it be regulated?”

When Marshall McLuhan said that “The medium is the message,” he meant that nature of media affects society more than its content. Just as the printing press changed our perception of the world, so has social media.

The content of Facebook is staggering; more than just kittens and social agitation. It embraces our global digital collective consciousness. Embedded in the algorithms are the wishes and desires of one-third of the world’s population.

But more than the content, Facebook represents a new media which is altering our perceptions in ways yet to be discovered. Resistance to social media is simply an indication of how disruptive and new the technology is.

Facebook tests honest ads in Canada

Facebook hasn’t been completely honest. They haven’t made it clear how we pay for the service.

Facebook is the world’s largest social network with 2 billion active users –I’m one of them. What I get from Facebook is the opportunity to connect with friends and family. What Facebook gets is $52 billion a year in advertising, an average of $80 per North American user annually. I get a valuable service and Facebook gets $80. But what’s troubling me is: just who is trying to influence me? Who have I sold myself to?

The answer hasn’t been clear because the true source of postings isn’t always obvious.  An investigation by the U.S. Senate revealed that Russians anonymously influenced the outcome of the last presidential election. Facebook told the Senate that Russian agents placed 80,000 posts that were seen by 150 million Americans.

Earlier this year, Facebook’s Chief Security Officer, Alex Stamos said that Russians bought 3,000 ads amounting to $100,000 between June 2015 and May of 2017. In violation to Facebook’s policy, 470 were connected to inauthentic accounts. Not all the ads were overtly political.

“Rather,” says Stamos, “the ads and accounts appeared to focus on amplifying divisive social and political messages across the ideological spectrum — touching on topics from LGBT matters to race issues to immigration to gun rights.”

Such propaganda sneaks by our defences unnoticed because of the homey feel of Facebook; you don’t expect disinformation to be bundled with posts from friends.

Other Russian accounts weren’t subtle at all. One Facebook posting was from a fake group called “United Muslims of America.” It targeted actual Muslims. The group claimed that Hillary Clinton admitted that the U.S. “created, funded and armed” al-Qaeda and the Islamic State.

Another Russian Facebook group, “Army of Jesus,” featured Jesus arm-wrestling Satan in which Clinton is Satan. Trump is “an honest man who cares deeply for his country,” the group added.

Facebook knows you well. They know where you live, what you like and what you share, where you travel, what you do for a living, when you are online and for how long. Facebook knows you in unimaginable detail. There are more than 52,000 Facebook categories used to microtarget ads to your interests and desires according ProPublica: subtleties of your character that that even you may not even be aware of.

In an attempt to clear the fog of deception, Facebook Canada has announced that they are going to pull the curtain back and reveal more about advertisers. Ads will now have to be associated with a Facebook page –that’s already standard with brand-name products. And ads will reveal how you have been targeted.

The U.S. Senate wants Facebook to go further with their proposed Honest Ads Act. The act would require disclosure of the rate charged for the ad, the name of candidates in the case of political ads, and contact information of the purchaser.

In the past CEO Mark Zuckerberg has resisted, claiming that Facebook is just a technology company. Now it’s becoming abundantly clear that Facebook is not just a sharing platform but a publisher, and as such must be responsible for its content.

Unmasking Uber and Facebook

Let’s stop pretending that Uber is just along for the ride in the gig economy and that Facebook is just a technology company.

gig

At first glance, the gig economy seems great: a way for individuals with an entrepreneurial spirit to improve themselves. The reality is that it’s a race to the bottom. For many workers, it’s all they have. They string together a number of insecure, low paying, temporary jobs to try to keep the wolf from the door.

Mortgage companies are reluctant to lend to those without secure work. Gig workers have trouble saving for retirement; they have no sick or maternity leave; no health care plans. Workers are easily abused because of the one-to-one relationship with employers.

It’s easy to become complacent if you have a reliable income. Someone like me, for example. On my visit Los Angeles last year I used Uber. I marveled at the technology that allowed me watch the car’s progress from blocks away on my tablet. I was impressed by the courteous driver and his new, clean car and the low fare.

But those of us with reliable incomes should worry as full-time positions are eroded by the gig economy.

Uber professes to be just an app that connects drivers with passengers; a dubious claim says Carl Mortished:

“That was Uber’s wizard scheme: to make money from millions of taxi journeys without actually employing a single driver or even being part of the transaction. It was about making money from the gig economy without doing a single gig (Globe and Mail, November 4, 2016).”

Judges in England found Uber’s claim that it was not an employer to be unbelievable. Drivers have no control over choice of customers, fares, and routes traveled. They are subject to a rating system that amounts to a disciplinary procedure. Judges ruled that drivers were entitled to minimum wages and paid holidays.

Facebook harbors its own pretensions. At an event in Rome last year, an audience member asked founder Mark Zuckerberg if Facebook was an “editor in the media?” He replied that Facebook does not produce content but merely “exists to give the tools to give you the tools to curate and have the experience to connect to the world that you want.” Mortished disagrees:

“What Mr. Zuckerberg says is untrue. Facebook is editing and making content. Facebook is paying millions of dollars to celebrities and other media organizations to make videos for Facebook Live.”

Facebook edits its website: banning, deleting and restricting content that doesn’t fit their rules. They ran into a storm of protest when editors deleted the famous Vietnam War photo of naked girl fleeing an American napalm attack.

Facebook should grow up. It’s no longer the college photo-sharing web site it once was. Facebook would prefer not to be classified as a publisher because it would find itself in the messy business of being responsible for content that might be offensive, defamatory, or potentially criminal.

I’m not against Uber. Properly implemented, it could improve taxi service and provide fair working conditions for drivers. I like Facebook. It keeps me in touch with friends and family. But let’s avoid the charade, Mr. Zuckerberg, of the exact nature of the business that you’re in.